Membership
Membership terms
The short version of how Member and Studio memberships are billed, cancelled and refunded.
Refunds
Memberships aren't refundable. Cancel anytime in the customer portal and you keep your benefits until the end of the period you've paid for; you won't be charged again. Charged twice or by mistake? Email us and we'll put it right. Where your local consumer law gives you a right to a refund, that right still applies.
Access starts right away
By subscribing you ask for access to begin immediately and, where the law allows, agree that the 14-day right to cancel no longer applies once access has started.
Billing
Payments are handled by Stripe (cards, Apple Pay, Google Pay); SculptForge never sees your card details. Studio memberships are invoiced monthly; the same terms apply.
Cancelling
Manage or cancel your membership anytime in the customer portal.
Contact
Questions about your membership or a charge: email us. All memberships.